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Terms & Conditions

Welcome to DelicaC’s. By accessing and using our website, you agree to the following Terms & Conditions. Please read them carefully before placing an order.

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1. Privacy & Cookie Policy

At DelicaC’s, we respect your privacy. We only collect the personal data necessary to process your orders and provide a seamless shopping experience. We also use cookies to enhance website functionality and improve our services.

  • Data Collection: We collect details such as your name, contact information, and payment details to fulfill orders.

  • Cookies: Cookies help us provide personalized content and remember your preferences.

  • Third Parties: We do not share your data with third parties except for essential services like order fulfillment and delivery.
     

For more details, please visit our full Privacy & Cookie Policy.
 

2. Cancellations & Modifications Policy

Due to the handcrafted nature of our products, we have specific policies on cancellations and order modifications:

  • Modifications: Changes to your order can be made within 2 hours of placing it.

  • Cancellations: If you need to cancel your order, you must do so within 2 hours of placing it. After this time, orders are non-refundable.
     

For more information, visit our full Cancellations & Modifications Policy.
 

3. Payment Terms

We accept multiple payment methods to provide convenience when ordering from us:

  • Accepted Payments: We accept credit cards (Visa, MasterCard, American Express), Zelle, Google Pay, Apple Pay, Venmo and cash for in-person pick-up or delivery.

  • Pre-orders: Full payment is required at the time of placing an order. For large or custom orders, a 50% deposit may be required.
     

For detailed payment information, please read our Payment Terms.
 

4. Legal Disclaimer

By using our website, you agree to the terms outlined in our legal disclaimer:

  • Accuracy of Information: While we strive to provide accurate information, we reserve the right to correct any errors or update details without prior notice.

  • Liability: DelicaC’s is not responsible for any damages or losses resulting from the use of our website or services.

  • Allergy & Product Disclaimer: Our products are made in a kitchen that handles common allergens such as dairy, nuts, gluten, and soy. Please review all product information carefully and contact us with any concerns about allergens before placing an order.

  • Choking Hazard: Our brigadeiros are small, bite-sized treats. Please supervise children during consumption to avoid choking risks.
     

For full details, visit our Legal Disclaimer.
 

5. Delivery & Pick-Up

At DelicaC’s, we offer local delivery and pick-up options for your convenience. Please note that we do not offer shipping outside our delivery areas at this time.

  • Delivery Times: We require 48 hours for pre-orders. Deliveries are made between 11:00 AM and 6:00 PM, Tuesday to Friday, and 11:00 AM to 4:00 PM on Saturdays.

  • Delivery Areas: We currently offer delivery within Harrisburg and the surrounding areas. Delivery fees vary based on your location.

  • Pick-Up: You can collect your order from our Harrisburg location. The exact address and pick-up time will be provided in your order confirmation email.
     

For more details, please visit our Delivery Information page.
 

6. Refund Policy

Due to the perishable nature of our products, we have a strict no-refund policy once an order is confirmed, unless the product was damaged during delivery or there was an error in the order.

If there is an issue with your order, please contact us, and we will assist you.
 

Contact Us

If you have any questions or need further assistance, feel free to reach out to us at contact@delicacs.com.

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