Privacy and Cookie Policy
This Privacy Policy explains how your personal information is collected, used, and shared when you visit or make a purchase from delicacs.com (the "Site"). By visiting delicacs.com, whether as a registered user or otherwise, you acknowledge, understand, and agree that you are giving us your consent to track your site use through these tracking technologies.
The term "DelicaC's," "we," "us," or "our" refers to DelicaC's, with its registered office in Harrisburg, PA. The term "you" refers to the user of our website.
Personal Information We Collect
When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies installed on your device. As you browse the Site, we also collect information about the individual web pages or products you view, the websites or search terms that referred you to the Site, and how you interact with the Site. This automatically collected information is referred to as "Device Information."
We collect Device Information using the following technologies:
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Cookies: Data files placed on your device or computer that often include an anonymous unique identifier.
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Log files: Track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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Web beacons, tags, and pixels: Electronic files used to record information about how you browse the Site.
Additionally, when you sign up for our newsletters, mailing list, or choose to receive notifications about special offers or contests, we collect your email address. You can unsubscribe at any time by emailing contact@delicacs.com.
When you make or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number. We refer to this information as "Order Information."
We may also collect offline data, which includes contact information, loyalty card data, purchases, customer care cases, subscriptions, and demographic data.
How Do We Use Your Personal Information?
We use the Order Information that we collect to:
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Fulfill any orders placed through the Site (including processing your payment, arranging for shipping, and providing you with invoices and/or order confirmations).
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Communicate with you.
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Screen our orders for potential risk or fraud.
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Provide you with information or advertising relating to our products or services, based on your preferences.
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Conduct retargeting advertising.
We use the Device Information that we collect to:
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Help us screen for potential risks and fraud (in particular, your IP address).
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Improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site).
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Assess the success of our marketing and advertising campaigns.
Sharing Your Personal Information
We share your personal information with third parties to help us use your information as described above. For example, we use Wix to power our online store and Google Analytics to help us understand how our customers use the Site.
Additionally, we may share your personal information to comply with applicable laws and regulations, respond to lawful requests (such as subpoenas or search warrants), or protect our rights.
Behavioral Advertising
We use your personal information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. To learn more about how targeted advertising works, you can visit the Network Advertising Initiative’s ("NAI") educational page: http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the following links:
To opt out of our emails, please contact us at contact@delicacs.com.
Do Not Track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.
Your Rights
If you are a U.S. resident, you have the right to access the personal information we hold about you and to request that your personal information be corrected, updated, or deleted. If you are located outside the U.S., you may use this Site at your own risk and are responsible for compliance with local laws.
To request deletion of your personal information, please email us at contact@delicacs.com.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Minors
The Site is not intended for individuals under the age of 18. If you do not meet this age requirement, please discontinue using the Site immediately.
Contact Us
For more information about our privacy practices, or if you have questions or complaints, please contact us via email at contact@delicacs.com.